afd77's Privacy Policy

Introduction and Overview

afd77 is an online betting and casino platform operated for users in Bangladesh. We are fully committed to protecting the privacy of our users and maintain the highest security standards.

This privacy policy explains in detail what types of information we collect from you when you use the afd77 website (afd77.cam), how that information is used, who it may be shared with, and what steps we take to protect your information.

By registering on our platform or using our services, you will be considered to have read this privacy policy and accepted its terms. If you disagree with any part of this policy, please refrain from using our services.

What Information We Collect

afd77 may collect the following types of information to provide its services:

Personal Identity Information

• Full name and date of birth
• National ID number or passport number (for age verification)
• Email address
• Mobile number
• Current address

Financial Information

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (where applicable)
• Transaction history — records of deposits and withdrawals
• Details of bonuses and promotional offers received

Technical and Device Information

• IP address and device identity (Device ID)
• Browser type and language settings
• Operating system and screen resolution
• Time spent on the website and pages visited
• Cookies and local storage data

Gaming Activity Information

• Play history and bet amounts
• Win and loss records
• Preferred game categories
• Session duration

Methods of Data Collection

afd77 collects information in the following ways:

• Directly from you: When filling out registration forms, updating your account, or making deposits or withdrawals.
• Automatically: Through cookies, log files, and tracking technologies while you use our platform.
• From third parties: Through identity verification services, payment processors, and fraud prevention agencies.
• From customer service interactions: Information you provide through live chat or email.

About Cookies

afd77 uses cookies to improve your browsing experience and maintain the functionality of the site. Cookies are small data files stored on your device. You can control cookies through your browser settings, however disabling certain cookies may reduce the quality of the service.

Purpose of Data Use

afd77 uses collected information for the following legitimate purposes:

• Creating, verifying, and managing accounts
• Ensuring age verification (only users aged 21 or above are approved)
• Processing deposit and withdrawal transactions
• Providing promotional bonuses and offers
• Providing customer service and resolving issues
• Ensuring platform security and preventing fraud
• Implementing responsible gaming policies
• Improving service quality and monitoring user experience
• Complying with applicable laws and regulations
• Sending important notifications and updates

Data Sharing and Third Parties

afd77 does not sell your personal information or share it with third parties for advertising purposes. However, information may be shared in the following limited circumstances:

Service Provider Partners

Only the necessary information is shared with selected third parties for payment processing, identity verification, and technical support. These parties are bound by strict confidentiality agreements.

Game Providers

Game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and Ezugi may receive the minimum information necessary to manage your gaming activity.

Legal Obligations

afd77 is required to disclose information when ordered by a court, in response to a lawful demand from a government authority, or under applicable law.

Business Transfers

In the event of a merger, acquisition, or sale of afd77's business operations, user information may be transferred. Users will be notified in advance in such cases.

Data Security Measures

afd77 applies internationally recognised security measures to keep your information safe:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorised staff can access the information they need.
• Regular Security Audits: Audits are conducted regularly to identify system vulnerabilities.
• Firewall Protection: Advanced firewalls are used to prevent unauthorised access.
• Two-Factor Authentication: An additional layer of security is available when logging into your account.

Data Retention Period

afd77 retains your information only for as long as necessary. Retention periods are as follows:

• Account Information: For as long as the account is active and for a minimum of 5 years after it is closed.
• Financial Transaction Records: A minimum of 7 years from the date of the transaction.
• Gaming History: Up to 3 years from the date of last activity.
• Customer Service Records: Up to 2 years from the date of contact.
• Technical Logs: Between 6 months and 1 year.

Once the specified period has ended or when there is no legal requirement to retain it, information is securely deleted or anonymised.

Your Rights and Choices

As a user of the afd77 platform, you have the following rights:

Right to Access Information

You may request a copy of the personal information we hold about you. We will provide it within a reasonable time.

Right to Correct Information

If you believe your information is inaccurate or incomplete, you can correct or update it. This can be done through your account settings or via support.

Right to Delete Information

In certain circumstances you may request that your information be deleted. However, some information must be retained due to legal obligations.

Right to Object to Processing

If your information is being used for marketing purposes, you may object to this at any time and request that it be stopped.

Right to Data Portability

You may request to receive your information in a structured, readable format.

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat.

Protection of Minors

afd77 strictly operates for users aged 21 and above only. We do not knowingly collect information from minors or approve accounts for them.

Age is verified at registration and additional identity documents may be requested in suspicious cases. If we become aware that a person under the age of 21 has created an account, that account will be immediately closed and the associated information will be deleted.

If you believe a minor is using our platform, please contact us.

International Data Transfers

afd77's servers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the standards of this privacy policy are maintained there as well.

When transferring information to third-party service providers, we ensure appropriate safeguards are in place, such as standard contractual clauses or similar protective mechanisms.

Changes to the Policy

afd77 may update this privacy policy from time to time. If significant changes are made to the policy:

• A clear notice will be posted on the website.
• Registered users will be notified by email.
• The "Last Updated" date at the top of the page will be changed.

Continuing to use our platform after an updated policy is published will be considered acceptance of the new policy. If you do not agree with the changes, please request that your account be closed.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will review your matter carefully.

For more information, see our FAQ page and Responsible Gaming section.